REFUND & EXCHANGE POLICY
REFUND & EXCHANGE POLICY
RETURNS & EXCHANGES
Returns or exchanges are accepted within 3 days of delivery.
To be eligible, items must be unused, unwashed, and in their original condition with tags and packaging.
Returns are accepted if you receive the wrong item or wrong size.
ONE COMPLIMENTARY EXCHANGE
Every order includes one complimentary exchange, making it easy to get the right fit.
After an exchange has been completed, the exchanged item is considered final sale.
NOT ELIGIBLE
Items that are worn, washed, altered, damaged, customised, or marked as final sale.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or incorrect, contact us within 48 hours with clear photos.
We'll arrange a replacement or refund at no additional cost.
HOW TO REQUEST SUPPORT
Simply contact our team with your order number, and we'll guide you through the next steps.